Introduction to Technical Services Eighth Edition
Buku ini diterbitkan pertama kali tahun 2011 oleh Libraries Unlimited An Imprint of ABC-CLIO, LLC
Judul: Introduction to Technical Services Eighth Edition
Oleh: G. Edward Evans, et al
Penerbit: Libraries Unlimited An Imprint of ABC-CLIO, LLC.
Tahun: 2011
Jumlah Halaman: 501 hal.
Penulis:
DR. G. EDWARD EVANS adalah pensiun setelah berkarir lebih dari 50 tahun dalam bidang perpustakaan. Secara akademis, ia memegang dua gelar sarjana yaitu bidang antropologi dan kepustakawanan. Dia memulai karirnya sebagai seorang pekerja mahasiswa di cadangan dari Perpustakaan University of Minnesota dan menghabiskan 25 tahun terakhir sebagai direktur perpustakaan.
Posisi penuh waktu terakhir adalah sebagai Presiden Associate Academic Vice President for Scholarly Resources at Loyola Marymount University. Dia mengajar mata kuliah kepustakawanan sebagai pustakawan dan menyelesaikan fakultas sementara di University of California, Los Angeles. Pengalaman praktis Evans berada di kedua lingkungan publik perpustakaan akademis dan swasta. Dia telah memegang dua jabatan National Science Foundation dan Fulbright beasiswa selama karirnya dan telah aktif dalam asosiasi perpustakaan di seluruh negara bagian dan nasional. Dia saat ini memiliki delapan buku di media cetak, yang mencakup berbagai topik-perpustakaan terkait termasuk manajemen, pengembangan koleksi, pelayanan publik, dan layanan teknis.
SHEILA S. INTNER adalah Profesor Emeritus di Simmons Colleges Graduate School bidang
Ilmu Perpustakaan dan Informasi, di mana ia mengajar katalogisasi dan pengembangan koleksi
selama 21 tahun. Dia memperoleh B.A. dari Northwestern University, sebuah M.L.S. dari Queens College of the City of New York, dan DLS dari Columbia University. Pensiun pada tahun 2006, Sheila adalah direktur pendiri program Simmons MLS di Mount Holyoke College, South Hadley, MA. Sheila menjabat sebagai Anggota Dewan ALA-atlarge, Presiden Asosiasi Perpustakaan Koleksi & Layanan Teknis, Ketua Bagian dari Katalogisasi dan Klasifikasi, Ketua online Audiovisual Catalogers, Editor Library Resources & Technical Services and Technicalities sekarang melayani kepenasehatan pada Edisi ALA Komite. Dia adalah penulis atau editor lebih dari 30 buku, di antaranya Beginning Cataloging (with Jean Weihs), School and Public Libraries , 4 th edition (also with Jean Weihs), Fundamentals of Technical Services Management (with Peggy Johnson) and Cataloging Correctly for Kids ,5 th edition (with Joanna Fountain and Jean Weihs). Ia adalah seorang the editor of dua serial ilmiah Third Millennium Cataloging (with Susan S. Lazinger) and Frontiers of Access to Library Materials. Sheila terus mengajar katalogisasi dan klasifikasi paruh waktu di Rutgers Sekolah Komunikasi dan Informatika.
JEAN WEIHS telah bekerja di universitas, masyarakat, sekolah, dan perpustakaan khusus sebagai referensi pustakawan, bibliografi, dan pustakawan sekolah. Namun, sebagian besar karirnya terlibat dalam katalog, baik sebagai praktisi dan guru pustakawan, teknisi perpustakaan, dan pustakawan sekolah di Kanada dan sebagai dosen tamu di Amerika Serikat. Dia mewakili Komite Kanada pada pembuatan daftar selama sembilan tahun di Komite Pengarah Bersama untuk Revisi AACR, lima di antaranya sebagai Ketua JSC. Nonbook Materials: The Organization of Integrated Collections (ditulis bersama Shirley Lewis dan Janet Macdonald, dalam konsultasi dengan PKB / ALA / AECT / AMTEC Penasehat Komite Cataloguing dari Nonbook Bahan) adalah salah satu dasar untuk pengembangan aturan dalam AACR2. Dia telah menjadi penerima empat belas penghargaan nasional dan internasional termasuk Margaret Mann Citation di Katalog dan Klasifikasi, Queens Jubilee Medal (diberikan oleh Gubernur Jenderal Kanada, dicalonkan oleh Asosiasi Perpustakaan Kanada), dan adalah penerima pertama dari John Comaromi Lektor. Dia telah memegang 45 posisi di komite nasional dan internasional dan telah menulis atau co-menulis 19 buku, 5 terpisah diterbitkan pamflet / dokumen, 14 bab dalam buku yang diedit oleh orang lain, dan lebih dari 150 artikel dan resensi buku di jurnal profesional.
Lingkup Pembahasan:
Edisi ini lebih menekankan lingkungan yang berubah dengan cepat di mana jasa teknis dilakukan. Ada beberapa bab baru: Bab 4, "Isu Pelayanan Teknis, meliputi bahan yang berhubungan dengan kebutuhan fisik ruang fisik; Bab 8, " Isu E-Sumber Daya Isu, meneliti bagaimana pertumbuhan e-bahan mempengaruhi pekerjaan pelayanan teknis; bab 19, "Copy Cataloging, mencerminkan kebutuhan yang terus meningkat menjadi lebih efisien dan untuk menyimpan dana yang terbatas untuk kegiatan pelayanan teknis; Bab 13, "Ikhtisar dan Keputusan, membahas masalah mengapa dan bagaimana OPAC lokal telah menjadi pintu gerbang ke pengetahuan alam semesta; dan akhirnya, pasal 20, "Pengolahan Bahan, mencakup kegiatan yang terlibat dalam memastikan item yang masuk ke koleksi librarys yang benar diidentifikasi sebagai milik perpustakaan dan menentukan di mana item tersebut secara fisik. Semua bab lainnya telah banyak ditulis ulang dan diperbarui untuk mencerminkan 2010 fungsi pelayanan dan kegiatan teknis.
Daftar Isi:
Preface to the Eighth Edition xv
Part I: General Background
1— INTRODUCTION 3
Libraries and Customer Service 5
Customer Service Philosophy 5
Role of Library Services 6
What are Technical Services? 7
Technical Services Background 7
Knowledge Goals for Staff 10
Summary . 10
Review Questions 11
Notes 11
Suggested Reading 12
2— TECHNICAL SERVICES ADMINISTRATION 13
Tips for Effective Time Management 14
Tips for Meetings 17
Tips for Team Building 18
Tips for Staff Motivation 21
Tips for Communication 23
The „More‰ Factor 25
The Faster/Better/Cheaper Factors 26
Restructuring to Provide „Faster and Better 28
Standards 29
Summary 30
Review Questions 31
Notes 31
Suggested Reading 32
3— STAFFING 35
Staffing Categories 36
Librarians 37
Paraprofessional/Support Staff 37
Other Full-Time Staff 39
Staffing Process 40
Recruitment 42
Selecting the Pool 42
Interviewing 43
Staff Development, Training, and Retention 45
Retention 46
Training and Development 47
Performance Appraisal 48
Part-Time Staff . 50
Students 50
Volunteers 52
Summary 55
Review Questions 55
Notes 55
Suggested Reading . 56
4— TECHNICAL SERVICES ISSUES 59
Technology . 60
Outsourcing 64
Cooperative/Consortial Activities 66
Quality Assurance 68
Budgetary Issues 69
Spaces for Technical Services 70
Some Key Issues 71
Planning Issues 71
Summary 75
Review Questions 75
Notes 75
Suggested Reading 76
Part II: Acquisitions and Serials
5— ACQUISITIONS—OVERVIEW 81
Collection Development and Acquisitions 82
Types of Materials Acquired 85
Print Materials 85
Nonbook Materials 86
Electronic Resources 86
General Procedures 87
Request Processing 87
Verifying 88
Ordering 91
Reporting 92
Receiving Orders 94
Acquisition Methods 94
Serials Processing 100
Summary 102
Review Questions 103
Notes 103
Selected Web Sites and Discussion Lists 104
Suggested Reading 104
6— DISTRIBUTORS AND VENDORS 105
Making the Selection•Factors to Consider 106
What the Firm Stocks 106
Vendor Technological Capability 106
Speed of Delivery 107
Financial Considerations 108
VendorsÊ Services 109
Customer Service Considerations 111
Vendor Evaluation 113
Retail Outlets 116
Out-of-Print, Antiquarian, and Rare Book Dealers 118
Summary 122
Review Questions 122
Notes 122
Selected Web Sites 123
Suggested Reading 123
7— PRINT AND DIGITAL BOOKS 125
What is Publishing? 126
Types of Publishers 130
Electronic Publishing 135
E-Readers 136
Technology and Information Producers 137
Acquisitions and E-Resources 138
The Google Books Library Project 139
Summary 141
Review Questions 142
Notes 142
Suggested Reading 143
8— E-RESOURCE ISSUES 145
Differences between E-Resource and Print Collection Building 146
Ownership Issues 146
Negotiating the License 147
Group Decision Making 148
Trials 149
Purchase Price 150
Staff and User Issues 151
Technical Issues 151
Cancellations 152
Assessment of E-Resources . 152
Statistics 153
Summary 154
Review Questions 154
Notes 154
Suggested Reading 155
9— SERIALS—PRINT AND ELECTRONIC 159
What Is a Serial? 160
Issues and Concerns . 164
Cost and Pricing 164
Acquisition 166
Processing 168
Access 169
Preservation 172
Backfiles 175
Changing Nature 176
Assessment and Evaluation 176
Summary 178
Review Questions 179
Notes 179
Suggested Reading 180
10—GOVERNMENT INFORMATION 183
Background 185
E-Government 186
Categories of Government Information 188
U.S. Documents 188
State and Local Governments 189
Canadian Government Information 190
Documents from Other Countries 190
Access to Government Information 191
Accessing U.S. Government Information 192
Preservation of Government Information 192
Federal Depository Library Program 193
Canadian Depository Programs 195
Acquisition of Government Information 195
Summary 197
Review Questions 197
Notes 198
Suggested Reading 199
11—MEDIA 201
Media Issues 203
Current Media Formats 203
Motion Pictures and Video 204
Movie Ratings and Libraries 206
Video and Copyright 207
Other Image Formats 208
Maps 209
Audio Recordings 210
Games 211
Game Ratings 212
Realia 213
Microforms 213
Preservation 215
Microforms 215
Film and Video 215
Summary 216
Review Questions 216
Notes 216
Suggested Reading 218
12—FISCAL MANAGEMENT 219
Problems in Fiscal Management 221
Library Fund Accounting 222
Accounting 223
Balance Sheet 224
Accounts and Ledgers 224
Journal 226
Estimating Costs 227
Allocation of Monies 231
Encumbering 235
Vouchers 237
Order and Invoice Control 238
Reconciliation of Accounts 238
Audits 239
Summary 240
Review Questions 240
Notes 241
Suggested Reading 241
Part III: Cataloging and Processing
13—OVERVIEW AND DECISIONS 245
The Rationale for Good Cataloging 246
Cataloging and Classification Processes 247
Decisions 248
Bibliographic Levels 249
Subject Authorities 251
Evaluating Subject Catalogs 338
Problems of the Subject Catalog 340
Subject Authorities: Numbers for Classification 341
Principles of Classification 342
Call Numbers 344
Evaluating Classifications 346
Maintenance Issues 348
Subject Analysis for Literary Works 349
Why use Standard Systems? 350
Summary 351
Review Questions 352
Notes 352
Suggested Reading 353
17—SUBJECT AUTHORITIES 355
Library of Congress Subject Headings 355
The Publication 356
Format of LCSH Entries 358
Cross-References in LCSH 359
Subdivisions in LCSH 360
Other Subdivision Instructions 364
LCSH Canadian Complement 365
Problems with LCSH 366
LC ChildrenÊs and Young Adult Cataloging Program 367
Sears List of Subject Headings 369
The Publication 370
Format of the Entries 372
Advantages and Disadvantages of Using Sears 374
Summary 374
Review Questions 375
Notes 375
Suggested Reading 376
18—CLASSIFICATION SYSTEMS 379
Dewey Decimal Classification 379
Format of DDC 381
The Schedules 382
A Closer Look at the Schedules 386
A Closer Look at the Tables 388
Library of Congress Classification 390
Principles Underlying LCC 391
Format of LCC 393
Main Classes of LCC 394
Subdivision in LCC 396
Comparison of DDC and LCC 398
National Library of Medicine Classification 400
Background and Development 400
Format of NLMC 401
Main Classes and Subdivisions 402
NLMC in Libraries 403
Copy Classification 404
Summary 404
Review Questions 407
Notes 407
Suggested Reading 407
Answers to the Classification Exercises 409
19—MARC FORMAT AND METADATA 411
Machine-Readable Cataloging 411
History and Background 412
Elements of a MARC Record 414
Fields 414
Subfields 415
Indicators 417
Content Designation 417
MARC Displays 418
Bibliographic Networks and Shared Cataloging 420
Metadata 421
Dublin Core 422
Metadata Encoding and Transmission Standard 423
Metadata Object Description Schema 424
Summary 424
Review Questions 425
Notes 425
Suggested Reading 425
20—COPY CATALOGING 427
Policy Issues 428
1. Acceptability of Sources 428
2. Record Fullness 431
3. Errors 431
4. Call Numbers 433
5. Tracings (Subject Headings and Added Entries/Access Points) 433
Overview of the Operation 434
Choosing the Source(s) 434
Summary 437
Review Questions 437
Note 438
Suggested Reading 438
21—PROCESSING MATERIALS 439
Evidence of Library Ownership 440
Location Information 443
Recording and Tracking Use 444
Preservation and Security 445
Summary 447
Review Questions 447
Notes 447
Suggested Reading 448
22—LEADING THE CATALOG DEPARTMENT 449
Management Tasks 450
Needed Skills 450
Department Policies and Procedures 452
When Cataloging Standards Change 454
Writing a Policy Manual 456
Adopting the Policy Manual 457
Current Issues 458
Ten Hints for Leadership 460
Patron Service First and Foremost 461
Review Questions 461
Suggested Reading 461
Indexes 463
Topical Index to the Text 463
Index to Names 474
Index to Figures 478
Type of Media 479
Access Points 479
Description 480
Classification 482
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