Friday, November 21, 2014

Management Eleventh Edition






Management Eleventh Edition
Buku ini adalah buku edisi kesebelas,  diterbitkan tahun  2009   oleh  Houghton Mifflin Harcourt Publishing Company. All rights.



Judul:   Management Eleventh Edition
Oleh:   Robert Kreitner
Penerbit:  Houghton Mifflin Harcourt Publishing Company. All rights reserved.
Tahun: 2009
Jumlah Halaman: 394  hal.


Penulis:
ROBERT KREITNER
Arizona State University

Lingkup Pembahasan:
Manajemen, Eleventh Edition, merupakan langkah penting menuju keberhasilan manajerial dan pribadi di era perubahan yang cepat. Ini adalah komprehensif, up-to-date, dan pengenalan yang sangat mudah dibaca teori manajemen, penelitian, dan praktek. Edisi kesebelas adalah puncak dari saya tiga puluh enam tahun dalam manajemen ruang kelas dan seminar pengembangan manajemen di seluruh dunia. gaya dan konten telah dibentuk oleh interaksi dengan ribuan siswa bersama dengan banyak instruktur, pengulas, editor, dan manajer. Semua telah mengajarkan saya pelajaran berharga tentang kehidupan organisasi, manajemen, dan orang-orang pada umumnya. Diselenggarakan sepanjang waktu-diuji kerangka fungsional / proses, Manajemen, Edisi Kesebelas, mengintegrasikan klasik dan konsep modern dengan array kaya kontemporer contoh-contoh nyata, kasus, captioned foto, dan Interaktif Anotasi.


Daftar Isi:
Preface xv
PART ONE The Management Challenge 1

    1     Managers and Entrepreneurs 2
           Management Defined 5
           What Do Managers Do? 13
           Learning to Manage 16
           Small-Business Management 19
           Summary 23
           Terms to Understand 23
           Test Prepper 29
    2     The Evolution of  Management Thought 30
           The Practice and Study of Management 33
           The Universal Process Approach 35
           The Operational Approach 36
           The Behavioral Approach 41
           The Systems Approach 44
           The Contingency Approach 48
           The Era of Management by Best Seller: Proceed with Caution 49
           Summary 52
           Terms to Understand 53
           Test Prepper 57
    3     The Changing Environment of Management: Diversity, Global Economy, and 
           Technology 58
           The Political-Legal Environment 68
           The Economic Environment 72
           The Technological Environment 76
           Summary 79
           Terms to Understand 80
           Test Prepper 85
    4     International Management and Cross-Cultural Competence 86
           Global Organizations for a Global Economy 89
           Toward Greater Global Awareness and Cross-Cultural Effectiveness 92
           Comparative Management Insights 102
           Staffing Foreign Positions 105
           Summary 109
           Terms to Understand 110
           Test Prepper 115
    5    Management’s Social and Ethical Responsibilities 116
           Social Responsibility: Definition and Toward Greater Social Responsibility 123
           The Ethical Dimension of Management 126
           Encouraging Ethical Conduct 132
           Summary 135
           Terms to Understand 136
           Test Prepper 140

PART TWO Planning and Decision Making 143
    6     The Basics of Planning and Project Management 144

           Coping with Uncertainty 147
           The Essentials of Planning 151
           Management by Objectives and Project Planning 157
           Graphical Planning/Scheduling/ Control Tools 163
           Break-Even Analysis 167
           Summary 170
           Terms to Understand 171
           Test Prepper 175
    7     Strategic Management: Planning for Long-Term Success 176
           Strategic Management = Strategic Planning + Implementation + Control 181
           Thinking Strategically (Including E-Business Strategies) 181
           The Strategic Management Process 189
           Forecasting 193
           Summary 198
           Terms to Understand 199
           Test Prepper 203
    8     Decision Making and Creative
           Problem Solving 204
           Challenges for Decision Makers 207
           Making Decisions 215
           Group-Aided Decision Making: A Contingency
           Perspective 219
           Managerial Creativity 222
           Creative Problem Solving 224
           Summary 228
           Terms to Understand 229

PART THREE Organizing, Managing Human Resources, and Communicating 235
    9     Organizations: Effectiveness,
 Design, and Cultures 236
           Contingency Design 245
           Effective Delegation 252
           The Changing Shape of Organizations 254
           Organizational Cultures 258
           Summary 261
           Terms to Understand 262
           Test Prepper 267
    10   Human Resource Management 268
           Recruitment and Selection 273
           Performance Appraisal 282
           Training 285
           Contemporary Human Resource Challenges and Problems 288
           Summary 291
           Terms to Understand 292
    11   Communicating in the Internet Age 296
           The Communication Process 300
           Dynamics of Organizational Communication 304
           Communication Problems and Promises in the Internet Age 314
           Becoming a Better Communicator 320
           Summary 323
           Terms to Understand 323
           Test Prepper 328
  
  12   Motivating Job Performance 332
           Motivation Thories 335
           Motivation Through Job Design 342
           Motivation Through Rewards 346
           Motivation Through Employee Participation 352
           Motivation Through Quality-of-Work-Life Programs 355
           Summary 360
           Terms to Understand 360
    13   Group Dynamics and Teamwork 366
           Fundamental Group Dynamics 368
           Group Development 373
           Organizational Politics 376
           Conformity and Groupthink 380
           Teams, Teamwork, and Trust 383
           Test Prepper 393
    14   Influence, Power, and Leadership 394
           Influence Tactics in the Workplace 397
           Power 399
           Leadership 402
           Mentoring 414
           Behavior Modification 416
           Summary 420
           Terms to Understand 420
           Test Prepper 425
    15   Change, Conflict, and Negotiation 426
           Change: Organizational and Individual Perspectives 428
           Overcoming Resistance to Change 433
           Making Change Happen 437
           Managing Conflict 442
           Negotiating 447
           Summary 450
           Terms to Understand 450

PART FIVE Organizational Control Processes 457
    16   Organizational Control and Quality Improvement 458

           Fundamentals of Organizational Control 461
           Crisis Management 468
           The Quality Challenge 471
           An Introduction to Total Quality
           Management (TQM) 475
           Deming Management 481
           Summary 483
           Terms to Understand 484
TEST PREPPER ANSWERS T-1
REFERENCES R-1
PHOTO CREDITS P-1
NAME INDEX I-1
ORGANIZATION INDEX I-12
SUBJECT INDEX I-13



   
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