The Accidental Library Manager
Buku Ini diterbitkan tahun 2005 oleh Information Today, Inc. New Jersey
Judul: The Accidental Library Manager
Oleh: Rachel Singer Gordon
Penerbit: Information Today, Inc. New Jersey
Tahun: 2005
Jumlah Halaman: 385 hal.
Penulis:
Rachel Singer Gordon adalah mantan Kepala Dinas Bidang Komputer Perpustakaan Umum di Franklin Park (Illinois). Dia adalah pendiri dan Webmaster dari karir perpustakaan situs Lisjobs.com, dari mana dia juga menerbitkan Info Career Trends, gratis, dua bulanan bulletin elektronik tentang isu-isu pengembangan karir bagi pustakawan. Bersama dengan Sarah Johnson, Rachel mempertahankan
" Beyond the Job," pengembangan profesional Web log untuk professional bidang informasi. Rachel juga menulis bulanan " Computer Media " dan "NextGen" kolom untuk Journal Perpustakaan. Rachel telah menulis dan disajikan secara luas pada masalah pengembangan karir untuk pustakawan. Karya yang diterbitkan dia termasuk The Information Professional’s Guide to Career Development Online
(dengan Sarah Nesbitt, Informasi Hari ini, Inc., 2002), The Accidental Systems Librarian ( (Informasi Hari ini, Inc., 2003), dan The Librarian’s Guide to Writing for Publication (Scarecrow, 2004). Dia memegang MLIS dari Dominican University dan MA dari Northwestern University.
Lingkup Pembahasan:
Buku ini terdiri atas 13 Bab. Sepanjang bab-bab berikut, mengemukakan informasi untuk
membantu keberhasilan menetap dan melanjutkan di posisi manajemen perpustakaan, dan pemikiran tentang menggunakan keterampilan perpustakaan untuk menjadi seorang manajer yang efektif.
Bab 1 membahas tentang membuat transisi ke manajemen perpustakaan, menguraikan skenario yang berbeda dan memberikan saran untuk berbagai situasi, sementara Bab 2 membahas tentang petunjuk berbagai tingkat manajemen dan tanggung jawab mereka. Bab 3 sampai 5 berbicara tentang mengelola orang, dari staf dan isu-isu pengembangan profesional, untuk mengelola berbagai kelompok,
komunikasi dan kepemimpinan, dan Bab 6 diskusi untuk berbicara tentang potensi perangkap manajerial dan perilaku yang diinginkan dari perspektif staf perpustakaan. Bab 7 menjelaskan
berbagai aspek yang berhubungan dengan fasilitas dan teknologi perpustakaan, dan Bab 8 membahas perubahan pengelolaan di lingkungan perpustakaan saat ini. Bab 9, pada pengelolaan uang, mencakup isu-isu dari penganggaran untuk penggalangan dana, sedangkan Bab 10 berbicara tentang pengelolaan
ke atas dan keluar, membangun hubungan dengan diri sendiri dengan administrator, lingkungan, lebih besar institusi, dan / atau masyarakat. Bab 11 memberikan teori manajemen dan prinsip, yang mengarah ke diskusi filosofis Bab 12 mengemukakan tentang hukum, dan etika masalah. Akhirnya, Bab 13 membahas pertanyaan dari mana harus pergi dalam karir manajemen, dan kesimpulan menekankan kembali manajer bagaimana berhasil bisa menyelesaikan ke posisi mereka.
Daftar Isi:
Acknowledgments ix
About the Web Page xi
Introduction xiii
Chapter 1: Becoming a Library Manager 1
Library Skills and Managerial Challenges 3
Sidebar: Rachel’s Laws of Library Management 4
Making That Transition 5
What a Library Manager Does 10
Women in Management 11
Nonlibrarians as Library Managers 13
Paraprofessional Managers 13
Volunteer Managers 14
Nonlibrarians (New to Libraries) 15
Managing Yourself 17
Charting a Management Path 19
Sidebar: Some Suggested Sources for Reading on Management Issues 24
Notes 26
Recommended Reading 27
Chapter 2: Levels of Management 29
Directors 31
Sidebar: Interview with Meredith Goins 32
Assistant Directors 37
Department Heads 37
Supervisors 39
Co-Managers 40
Sidebar: Interview with Valerie Viers 40
One Person Library (OPL) Managers 43
Sidebar: Interview with Judith Siess 44
Project Managers 51
Other Managers 53
Differing Institutions 54
Notes 55
Recommended Reading 55
Chapter 3: Managing People: Personnel Issues 57
Hiring 60
Interviewing 65
Coordinating and Scheduling 68
Reviewing 71
Promoting 74
Reprimanding … and Firing 75
Professional Development 79
Core Competencies 81
Training 82
Mentoring 86
Notes 87
Recommended Reading 88
Chapter 4: Managing People: Managing Different Groups 91
Diversity Issues 93
Managing Across Generations 95
Managing Diversity 100
Managing Different Groups 104
Managing Professionals 104
Managing Paraprofessionals 105
Managing Students, Volunteers, Temps, Contractors and Interns 106
Managing Mixed Groups 109
Managing Customers 110
Notes 111
Recommended Reading 111
Chapter 5: Managing People: Communication and Leadership 113
Communication 114
Technology 120
Meetings 121
Conflict Resolution 125
Building Relationships 127
Leadership 128
Delegation 129
Motivation 131
Goal Setting 136
Coaching 137
Team Building and Collaboration 138
Decision Making 140
Notes 142
Recommended Reading 142
Chapter 6: What Library Staff Want 145
Potential Pitfalls 146
Preferred Patterns 156
Notes 166
Recommended Reading 166
Chapter 7: Managing Facilities and Technology 167
Systems Management 168
Facilities and Collections Management 170
Facilities Management 171
Collection Management 176
Outsourcing 178
Notes 180
Recommended Reading 180
Chapter 8: Managing Change 183
Your Change Options 184
Internal vs. External Changes 185
Ongoing Change vs. Crisis Management 186
Overcoming Resistance to Change 187
Encouraging Innovation 190
Technostress 192
Strategic Planning 194
Notes 200
Recommended Reading 200
Chapter 9: Managing Money 203
Accounting 205
Budgeting 207
Doing More With Less . 213
Getting More 215
Fundraising 216
Referenda 217
Grants 218
Donations 220
Partnerships 221
Fee for Service 221
Making Your Case 222
Statistics and Performance Measures 224
Notes 225
Recommended Reading 226
Chapter 10: Managing Upward and Outward 229
Your Own Manager 231
Your Peers 234
Your Community . 235
Your Institution 241
Library Boards 242
Unions 244
Politics 246
Marketing, PR, and Advocacy 249
The Press 251
Networking 252
Sidebar: Associations for Library Managers 253
Notes 255
Recommended Reading 255
Chapter 11: Theories of Management 259
Management Theories and Principles 261
Benevolent Neglect 262
Chaos Theory (Complexity Theory) 262
Contingency Theory 263
Dimensional Theory of Behavior 263
Diversity Equals Strength 263
Emotional Intelligence 264
FISH! 264
Franklin-Covey (7 Habits of Highly Effective People) 265
The Golden Rule 265
Herzberg’s Theory of Motivation 266
Jazz Combo 266
ISO 9000 267
Lead by Example 267
Learning Organizations 268
Management by Objectives 268
Management by Walking Around 269
Maslow’s Hierarchy of Needs 269
McGregor’s Theory of X and Y 270
Myers-Briggs 271
The Pareto Principle (80/20 Rule, Pareto’s Law) 271
Participatory Management 273
The Peter Principle 273
Ranganathan’s Laws 274
Reverse Hierarchy 274
Risk Management 275
Scientific Management 275
Servant Leadership 276
Six Sigma 276
Strategic Management 277
Systems Theory 277
Team-Based Management (Teamwork) 277
Total Quality Management (TQM) 278
Classic Management Titles 280
Notes 285
Recommended Reading 285
Chapter 12: Philosophical, Legal, and Ethical Issues 289
Privacy 291
Business Ethics 293
Intellectual Freedom and Censorship 294
Copyright 295
Personnel/Labor Law Issues 297
Managing Legal Issues 298
Setting Policies 299
Notes 300
Recommended Reading 300
Chapter 13: Where to Go from Here 303
Defining Goals 304
Sidebar: Selected Professional Development Opportunities 305
Stepping Back 307
Sidebar: Interview with Priscilla Shontz 309
Staying Put 313
Lateral Moves 315
Moving Up 315
Sidebar: Interview with Mary Pergander 316
Changing Fields 322
Going Solo 322
Managing Stress and Burnout 323
Notes 328
Recommended Reading 328
Conclusion 331
Appendix A: Library Management Surveys 333
Appendix B: Web Sites 339
About the Author 345
Index 347
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Email: zanetapm@gmail.com
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